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FAQ

1、Q: Are you a factory or trading company?

      A: We are a factory with exporting license.

2、Q: Where is your factory located? How can I visit it?

      A: Our factory is located in Yangzhou City, Jangsu Province, China, which is about 350 kms far from Shanghai. You can take the high-speed rail from Shanghai to Yangzhou, we can pick you up there. And there are other ways to come to our company, we can talk more talk if you can contact us. In one word, we can do more to make it easier to visit us.

3、Q: What does your factory do regarding quality control?

      A:  1) All raw material we used are environmental-friendly;

           2) Skilled workers are used in crucial production process

           3) Quality Control Department will check all process like raw material, cutting sizes, parts welding, fully welding and the finished products to make sure they can meet the quality.

4、Q: What service can I get from Hero Equipment (Yangzhou ) Co.,Ltd ?

      A: 1) Quick responses with full attention within 24 hours. 

          2) Customized bins are accepted. 

          3) Updated production status

          4) Short delivery time: some orders can be finished within 15 days, but usually within 30 days.

          5) Service before and after sales.

5、Q: Can you design for us?

      A: Yes, we can. We have our Tech Dpt.. We can customized design and produce the bins as per customer's requirement.

6、Q: What is your terms of payment?

      A: Usually we need 30% as deposit, and balanced will be paid after sending you the scanned copy of documents like B/L, Invoice packing list and so on.